Operations
Location, Facilities, & Technology
Locations & Facilities
Our company's physical location is a shophouse located in Bangkok. The shophouse is designed to provide a unique and memorable experience for our customers.
The front of the street-level floor is dedicated to a contemporary parlor that uses black surfaces with pink trim and rose gold. The parlor will take up about 30 SQM and will provide a comfortable and inviting space for customers to enjoy our desserts and unique theatrical production experience.
Behind the parlor is the culinary innovation lab which is about 60 SQM. This advanced commercial kitchen is equipped with modern equipment for producing high-end plant-based desserts. The kitchen space has been designed to be efficient and allows for proper food handling and sanitation to meet industry standards. This kitchen space will be sufficient for our first two years of business operations.
Overall, the shophouse provides a unique and memorable experience for our customers while also providing the necessary infrastructure to efficiently produce high-quality plant-based desserts.
Technology
We plan to select the best software, hardware, and information technology systems we can find to help us operate our business. Some of our needs include:
Point of Sale (POS) System: The system we select will be used to process payments and manage transactions at our dessert parlor. It also helps us to track inventory, generate reports, and analyze sales data.
E-commerce Platform: Our website will be powered by an e-commerce platform that allows customers to place orders online and make payments through our website. This platform also allows us to manage our online store, process orders, and track inventory.
Customer Relationship Management (CRM) Solution: We will use a CRM solution to manage our sales pipeline and track customer interactions. This solution allows us to organize and track customer data, create targeted marketing campaigns, and monitor sales performance.
Marketing Automation Platform: We will use a marketing automation platform to automate and optimize our marketing campaigns. This platform allows us to create targeted email campaigns, track website visitor behavior, and generate leads.
Inventory Management: We will use inventory management software to track our inventory levels and manage our stock. This software allows us to forecast demand, plan production, and track our suppliers.
Kitchen Management Software: We will use kitchen management software to manage our production and recipe management, track food costs and manage the kitchen staff schedule and tasks.
Enterprise Resource Planning (ERP): We will use ERP software to manage our financials, accounting, procurement, inventory, and other operational functions.
Supply Chain Management (SCM): We will use a SCM software to manage our relationships with suppliers, track orders, and optimize our supply chain.
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